EXPERT IN-PERSON OR VIRTUAL TRAINING FOR YOUR ORGANIZATION

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Regardless of the size of your organization, you will need several LGBTQ policies that ensure that LGBTQ employees and customers / clients have a discrimination free experience working for or patronizing your company.

Must have policies and procedures:

• A plan for employees who undergo gender transition during the course of their employment. This will include new name tags, e-mail addresses, voice mail greetings, company directory and business cards that reflect affirmed name and pronouns.
• A plan for use of gender neutral restrooms or clear policies that every employee / customer has the right to use the restroom of their affirmed gender. And, if part of the job requires changing clothes, a place to change from non-work to work clothes.
• A plan for helping supervisors and co-workers understand the organization's non-discrimination policy and zero tolerance for hostile behaviors toward the LGBTQ individual.
• It might be a wonderful show of support for every person with a company e-mail account to have the option of displaying their pronouns in their e=mail signature.

• Confirmation Bias

• LGBTQ Conflicts with Authority

• Notions of “Gender”

• First Impressions – Can’t Judge a Book by it’s Cover

• WPATH: The Authority on Gender Assessment and Treatment

• Increase Understanding and Empathy

• A Supervisor’s Challenges

• Useful LGBTQ Terms

• Language: Build or Erode Cooperation

• Outcome Disparities

• Behavioral Health of LGBTQ Population

• Gender Affirming Medical Care

• Resources, Language and Ally Behaviors

• Additional topics to meet the needs of your organization

People tend to believe what they already know. 

It's human nature to Ignore anything else. 

We tend to divide people into Heroes and Villains. 

We are most comfortable with people who look like us, come from where we come from, worship and vote like us. 

And, people tend to trust people who hold their same opinions about what is and what is not acceptable in terms of gender expression and sexual orientation.

Honest question: 

When is the last time you changed your mind on an important issue? 

Every Human Being Uses The Restroom:

•  Regardless of the Gender Assigned at  birth, people have the right to use the restroom. 

•  Some Employees and Customers expect only people assigned one gender to use the men's or women's restrooms.  Transgender and Nonbinary Employees and Customers expect to use the restroom that most closely reflects their affirmed gender. Your organization needs a policy that clearly states policy and procedure. 

•  In California, Assembly Bill 1266 gives students the right to use the restroom of their affirmed gender. 

•  This is NOT the right to engage in any misconduct – that’s a crime.  

•  Our 6 year old son has been sneaking into his sister’s  room, taking and wearing her clothes. 

•  Our 14 year old son has been buying women’s  underwear and is wearing them in their room. 

•  My husband has been wearing women’s clothing at  

home and now wants to go out of the house  dressed like this.

•  Initial Reactions? Recommendations? 

Every organization has LGBTQ people with very real expections:

•  Employees,

•  Spouses, Children, and Family Members,

•  Public who utilize buy your products or use your services.

Management and Employees need training and clear expectations from their organization about what actions are expected and what behaviors are unacceptable.

Making negative remarks about LGBTQ employees or customers / clients set the organization up for liability.

Making comments about an LGBTQ individual's appearance (attractiveness or lack there of) can give rise to a Sexual Harassment claim against the person making the statement as well as the organization if the policy and procedure or the corrective action history is outside what is considered acceptable.

With insight, empathy, training and accountability your organization and the people who represent your company have the opportunity to make both the internal and external customers / clients feel honored and welcome.